Training for Intervention ProcedureS (TIPS) Certification Practice Exam

Question: 1 / 400

What should staff do if they notice a guest showing signs of intoxication?

Ignore it as it's not their responsibility

Continue serving until the guest requests to stop

Intervene and suggest alternative options

Intervening and suggesting alternative options is essential for ensuring the safety and well-being of guests who show signs of intoxication. Staff members are trained to recognize the signs of intoxication and are expected to take proactive steps when these signs are observed. By engaging with the guest, staff can provide support and potentially prevent further alcohol consumption, reducing the risk of alcohol-related incidents.

Considering alternatives, such as offering food or non-alcoholic beverages, can help mitigate the effects of intoxication and demonstrate a responsible approach to service. This intervention not only protects the guest but also upholds the establishment's compliance with responsible alcohol service laws and adherence to policies regarding serving intoxicated individuals.

The other options do not promote responsible service; ignoring the situation can lead to negative consequences, while continuing to serve alcohol undermines the safety of the guest. Reporting to management may be a necessary step but is not sufficient as the initial response; staff should first take action to intervene directly with the guest.

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Report to management only

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